Legal
Last updated: June 9, 2026
These Terms of Service ("Terms") govern your use of the kendral.us website, the Kendral client portal, and any services delivered by Kendral M&A ("Kendral," "we," "us," or "our"). By using our website or engaging Kendral as a client, you agree to these Terms. If you do not agree, do not use the site or services.
Kendral provides M&A deal origination services, including but not limited to outbound email campaigns on dedicated infrastructure, target list sourcing, reply management, and a client portal for tracking campaign performance and pipeline activity. Specific deliverables, fees, and term lengths for each engagement are defined in a separate written agreement between Kendral and the client.
Our services are intended for business users — principals, partners, or authorized representatives of private equity firms, search funds, independent sponsors, family offices, and similar acquirers. By using the service you represent that you have the authority to enter into these Terms on behalf of your firm.
Kendral builds and operates dedicated email infrastructure for each client. While we use industry best practices around warm-up, domain isolation, list hygiene, and consent-aware targeting, no email program can guarantee specific delivery rates, reply rates, or meeting volumes. Performance depends on factors including buy-box specificity, industry, market timing, and content quality.
Kendral generates qualified seller conversations. We do not guarantee that any specific conversation will result in a closed transaction, a Letter of Intent, or any specific commercial outcome. What happens in your conversations depends on fit, valuation, negotiation, due diligence, and execution — all of which are the client's responsibility.
Fees and payment terms are specified in your engagement agreement with Kendral. Unless otherwise agreed in writing, fees are non-refundable once campaign infrastructure has been provisioned. Late payments may incur interest at the lesser of 1.5% per month or the maximum rate allowed by law.
You retain ownership of any domains registered in your name as part of our service. Lead and reply data generated through your campaigns belong to you. Kendral retains ownership of its software, infrastructure, methodologies, and any aggregated or anonymized data used to improve the service.
Each party agrees to keep the other party's non-public information confidential and use it only as needed to deliver or use the service. This obligation survives termination of any engagement.
You agree not to: (a) use the service to send unlawful, deceptive, harassing, or harmful communications; (b) attempt to reverse engineer, scrape, or interfere with our platform; (c) resell or sublicense access to Kendral's portal or data; (d) use Kendral's name, logo, or testimonials without written permission.
Either party may terminate an engagement as specified in the applicable engagement agreement. Kendral may suspend or terminate access to the website or portal immediately for breach of these Terms, non-payment, or activity that puts our infrastructure or other clients at risk.
The website and services are provided "as is" and "as available." To the maximum extent permitted by law, Kendral disclaims all warranties — express, implied, or statutory — including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or meet any specific performance targets.
To the maximum extent permitted by law, Kendral's total liability arising out of or related to these Terms or the services shall not exceed the fees paid by you to Kendral in the three (3) months immediately preceding the event giving rise to the claim. Kendral shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or lost deal opportunities.
You agree to indemnify and hold Kendral harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the service, your communications with prospects, or your breach of these Terms.
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles. Any dispute arising out of these Terms shall be resolved exclusively in the state or federal courts located in Hillsborough County, Florida, and you consent to personal jurisdiction there.
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated to active clients via email or through the portal. Continued use of the service after changes take effect constitutes acceptance.
Questions about these Terms? Email legal@kendral.us or write to Kendral M&A, Tampa, Florida.